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Responsible Gaming With Parx Casino

Greenwood Gaming & Entertainment, Inc. d/b/a Parx Casino (“GGE”) cares deeply about its customers and their responsible enjoyment of real-money gambling.

To promote responsible gaming, GGE will make information available to customers about responsible gaming, including a toll-free help line number that will be visible on the casino floor and its advertising. GGE will also include this information on its gaming-related website. The casino reserves the right to exclude a customer from gambling or the casino property without a request from that customer. GGE will make diligent efforts to prevent underage individuals from participating in any gambling or sports betting at its casino, on its interactive website and at its race and sportsbooks. GGE’s advertising and marketing materials will contain a responsible gaming message and a toll-free help line number. The advertisements will reflect an accepted standard of good taste. GGE will strictly comply with all state and federal laws for advertising gambling and casinos. GGE will train its employees on responsible gaming and provide annual refresher training. This training will highlight the differences between responsible gaming and gambling that is problematic. To that end, GGE supports the Council on Compulsive Gambling of Pennsylvania as well as the Livengrin Foundation, which are leading sources in the community to promote responsible gaming and provide treatment services for substance abuse dependencies and other addictions.

 

If you or someone you know has a gambling problem, help is available. Call 1-800-GAMBLER.

 

 
  • Tools To Manage Your Gaming Activity

    You can set deposit limits, spend limits and time limits.
    Once established, any decrease to these limits will be effective immediately.

    Any increase to these limits will not become effective until after the time period of the previous limit has expired or 24 hours have passed since your request, whichever is longer, and you return to the limits page to reaffirm the request for increase.

    There are also a number of support organizations available in the section below which offer valuable information and advice across a range of areas.

  • Help & support organizations

    There are a number of help and support organizations available which offer valuable information and advice across a range of areas. Details are below, including contact information for each organization:

    The Council on Compulsive Gambling of PA/

    The PA Department of Drug and Alcohol’s Gambling Addiction Participating Providers List

    The National Council on Problem Gambling

    Gambler’s Anonymous of PA

    The Board’s Office of Compulsive and Problem Gambling

    Suicide Prevention Lifeline 1-800-273-TALK(8255)

  • Self Imposed Limits

    You may set limits including: deposit limits, spend limits, wager limits, daily time based limits and also a temporary exclusion. These limits, and the process to use them in your account are listed below:

  • Deposit Limit

    You can set a daily, weekly or monthly deposit limit. You can set the amount you want to be able to deposit over a specific timeframe and submit your request. If valid, your deposit limit will instantly be applied to your account.
    Any decrease you wish to make to your limits will be applied immediately. If you wish to increase or remove your limits, the change will not become effective until after the time period of the previous limit has expired or 24 hours have passed since your request, whichever is longer, and you return to the limits page to reaffirm the request for increase.

  • Wager Limit

    Should you wish, you can set daily, weekly or monthly limits which prevent you from being able to wager more than a specified amount during that period. To do so, simply enter the maximum amount you want to be able to wager over the specified timeframe and submit your request. If valid, your wager limit will be instantly applied to your account.

    Any decrease you wish to make to your limits will be applied immediately. If you wish to increase or remove your limits, the change will not become effective until after the time period of the previous limit has expired or 24 hours have passed since your request, whichever is longer, and you return to the limits page to reaffirm the request for increase.

  • Maximum Bet Limit

    Should you wish, you can set a maximum bet limit which will prevent you from being able to wager more than a specified amount during each individual wager you make witin a game. To do so, simply enter the maximum amount you want to be able to wager during each individual wager and submit your request. If valid, your maximum bet wager limit will be instantly applied to your account.

    Any decrease you wish to make to your limits will be applied immediately. If you wish to increase or remove your limits, the change will not become effective until 24 hours have passed since your request, and you will be required to return to the limits page to confirm the request for increase or removal after the 24 hours cool off period.

  • Time limit

    Should you wish, you can set a limit on the number of hours per day that you will be able to play on this site. To do so, simply enter the maximum number of hours per day you want to be able to spend playing on the site and submit your request. If valid, your time limit will be instantly applied to your account.

    Any decrease you wish to make to your limits will be applied immediately. If you wish to increase or remove your limits, the change will not become effective until after the time period of the previous limit has expired or 24 hours have passed since your request, whichever is longer, and you return to the limits page to reaffirm the request for increase

  • Self exclusion

    Self-exclusion means that your account will remain closed for a minimum period of 12 months, and will not be reactivated under any circumstances during the exclusion period (unlike a standard account closure request). A person who has enrolled in interactive gaming self-exclusion or has otherwise been excluded from interactive gaming activities, and individuals who are under the age of 21, shall not participate in interactive gaming or interactive gaming activities and will have their winnings forfeited and interactive gaming accounts suspended upon violation.

    More Information about Self Exclusion

    Self Exclude

  • Timeout

    Should you need a cooling off period from gaming, you can choose our self suspend action. Please be aware that the self suspension has to be for a minimum of 72 hours and that during that time period you will not be able to login. Please contact customer service should you want your funds returned during that period. The account will be automatically reenabled after the period has gone by.

  • Close Account

    If you wish to close your account please contact us here.

  • Additional Information on Responsible Gaming

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Get Lucky on the Go with Parx Casino!

To bet on your Android device you must download the Parx Casino® Online Android app. Geolocation services are required to make bets, and are contained in the app. During the app download you will be prompted to change your settings to allow downloads from unknown sources because real money gaming apps must be downloaded outside the Google Play store at this time. Your account information and balance will still be the same upon successful app download.

To bet on sports on your IOS device you must download the Parx Casino® IOS app.